Privacy
Last updated 19 September 2026.
DraftDesk is operated from equipment we control. This page says what we collect, what we do with it, and what rights we reserve over it.
What we collect
- Your account. Email address, the name you give us if any, your plan, and how much of it you have used. Your password is stored only as a cryptographic hash and cannot be read back by us or anyone else.
- What you upload. The legal descriptions, PDFs and scanned images you submit, and the text recognised from them.
- What we produce. The drawings and files generated from your uploads.
- Ordinary service records. Dates and times of requests, and technical information needed to operate and secure the service.
- Sign-ins and devices. For each device that signs in to your account we keep an identifier we set in your browser, the network address and the time, with the account.
- Visits. For each page served we keep the network address, the general location reported for it (country, and city or region where given), the page, the referring page if any and the browser's description of itself, for 90 days. Totals by day, page and location, without addresses, are kept indefinitely.
Retention
We may retain your uploads, the text recognised from them, and the files we produce for you indefinitely, including after an account is closed. We use them to provide the service, to reproduce and support past work, to investigate faults, and to test and improve the accuracy of the service.
You may ask us to delete material associated with your account and we will do so within a reasonable period, except where we are required to keep it, or where it exists in backups that expire on their own schedule.
What we do not do
- We do not sell your information.
- We do not share your uploads with other customers.
- We do not send your documents to a third-party service to be read. Your files are processed on equipment we control.
- We do not put advertising or third-party tracking on this site. The pages load nothing from anyone else.
Who can see your material
Your uploads and drawings are visible to you and to people we authorise to operate and support the service. They are not visible to other customers.
Documents about other people
Deeds routinely name people who are not you. Where a recorded instrument is a public record, we handle it as such. By uploading a document you confirm you are entitled to do so.
We email you about your account and about work you have asked us to do - confirming your address, and telling you when a batch is ready.
Security
Connections to this site are encrypted. Passwords are encrypted and unable to be read by us. While we make every effort to ensure that your data is safe, it is possible that we could fall victim to a cyberattack. In the event that your data is accessed by a third party, we are not liable except to the extent that the law allows.
Changes
We may update this page. The date above is when it last changed. Continuing to use DraftDesk after a change means you accept the current version.
Contact
Questions about anything here, or a deletion request: hello@draftdeskapp.com.